Tickets transferred using Showclix self-service exchange portal do not incur a ticket transfer fee. To exchange your ticket with the self-service exchange portal, click the “exchange ticket” button at the bottom of your original order receipt or log into your My Tickets account on the Showclix website using the email address you provided at the time of your purchase.
Tickets transferred via email or over the phone are subject a $5 per ticket transfer fee. The ticket transfer fee is not refundable. If your new date of attendance happens to be cancelled by our park, you will receive a full refund of your original purchase price but you will not receive a refund of the transfer fee.